Repair costs can vary depending on what’s wrong with your computer. First, we’d need to diagnose the issue, which is usually a quick process. Once we know what’s going on, we’ll give you an estimate.

For simple fixes like a software issue or a small part replacement, the cost will be lower. But for more complex repairs, like replacing a broken screen or a faulty motherboard, the price will go up. We always try to keep the cost as reasonable as possible and will make sure you understand the details before moving forward with any work.

You can also check out our pricing page on our website for more details about our standard rates. And if you have any questions, feel free to ask—we’re happy to help!

Typically, a computer diagnosis takes a day or two, depending on the issue and how difficult it is to replicate the problem. In most cases, we’ll have the diagnostic results ready by the next day.

For simple repairs, like reinstalling the operating system or removing malware, we can usually complete those within a day or two after you check in your computer.

For more complex repairs that require replacing parts—like a screen, power supply, keyboard, or battery—it will take a bit longer. Since we don’t keep replacement parts in stock, we’ll need to order them from our suppliers, and that can take a few extra days depending on availability and shipping times.

We’ll keep you updated on the progress and let you know as soon as we have a better idea of the timeline.

We don’t offer on-site repairs at this time. You’ll need to bring your computer to our location near Alderwood Mall in Lynnwood. That way, we have all the tools and equipment we need to properly diagnose and repair your computer.

Since we operate from a residential home location, all repairs are done by appointment only. In most cases, we can schedule your appointment for the same day or the next day, depending on our current workload. We always do our best to accommodate you and check your computer in as quickly as possible.

Feel free to email, call, or send us a text message to schedule an appointment—whichever is most convenient for you!

Right now, we don't offer free diagnostics. Diagnosing computer problems properly takes a lot of time, and often it’s more work than the actual repair itself.

To make things easier for you, we offer three types of diagnostics:

Standard Diagnostic:
This is for regular laptops and desktops that don’t need a lot of disassembly. We can usually figure out the problem pretty quickly without taking apart the whole computer.

Advanced Diagnostic:
This is for custom-built computers, gaming PCs, gaming laptops, All-in-One computers, or any computers that have been physically dropped. These types of computers can be more complicated, and sometimes we need to do more testing or take things apart to figure out what's wrong.

Liquid Damage Diagnostic:
This is for computers that have been damaged by spills or drops. We’ll carefully check to see what parts might be affected and let you know what needs repair.

We’ll always let you know the cost and process up front, so you know what to expect before we start.

It's always a good idea to back up your data before bringing your computer in for diagnostics or repairs. While we take every precaution to keep your data safe, there is a small chance of data loss during repairs, especially if there’s a hardware failure. Since some issues are unpredictable, we strongly recommend having your data backed up, just in case.